Who we are
We are Chartered Certified Accountants in Medway who have been established since 2014. We pride ourselves on not fitting the stereotype of the “typical accountant”. Our core business values are:
Reliable
Our clients are at the centre of everything we do here at Accounting Connections. We know that it is important for them to be able to get hold of us, and for them to be able to rely on the information we give them. That’s why we regularly communicate with our clients when something new is coming up, and we pride ourselves on always following through on a task when we say we are going to do it.
Friendly
If our client has a success in their business or in their personal lives then we love to celebrate with them as if they were our own successes. As soon as a client joins our firm they become part of our family, and we look after our family. Our open door policy means that we regularly have clients popping in to say hello or to ask a quick question. These clients are always welcomed in with a warm smile (especially if they come bearing cake!).
Current
Keeping up to date with current legislation is important in a lot of industries, but more important than ever in the accounting industry. Tax laws and regulations are changing at a rate like we’ve never seen before, so it’s our job to keep on top of the changes, and make sure that our clients are aware of how those changes may affect them. Whenever we aren’t seeing a client, we are growing our knowledge base with industry specific training seminars to ensure that we are ahead of the game!
Our mission
Our ultimate mission is to help as many small business owners as possible achieve their personal and business goals through careful accounts and taxation management. We love working with people who are:
- Happy to take advice
- Good communicators
- Passionate about their business
- Looking to grow their business
- Currently using, or who are willing to use, cloud based bookkeeping software (like Xero)
How we got here
Our company founder, Natalie Pieri, went straight into the accounting industry from school at 18 years of age. She was able to work her way up through the ranks to become ACCA qualified at the age of 22. Natalie worked with a number of very experienced and knowledgeable accountants during her career, and she absorbed as much information as she could from all of them.
She has always had a passion for helping people and felt that she had much more to give than any of her employments would allow. She made the decision to start up Accounting Connections Limited so that she could finally start giving the service to Medway business owners that she has always felt they deserved. Starting up the company was her way of gaining more creative and professional freedom, whilst allowing her to build up a legacy for her children’s future.
Although this company is a business, it is also a very personal part of Natalie’s life story. This means that every client who comes through our doors and trusts us with their accounting and taxation affairs becomes part of our family, and this is a philosophy that is shared by the whole team.
Meet the team
Natalie Pieri FCCA
Managing Director
Natalie founded the company in 2014 and has been ACCA qualified since 2009. Natalie’s main role within the business is to oversee our day-to-day activities, provide support and advice to our clients, and to keep the whole team updated with the constantly changing accounting and tax legislations.
Ellie Hassan MAAT
Semi-Senior Accountant
Ellie joined the team in 2020 and has been AAT qualified since 2018. Ellie’s main role within the business is to prepare company accounts and corporation tax returns for our limited company clients, making sure that all their legal filing requirements are met to a high standard.
Victoria Bretherick
In-Year Services Manager
Victoria joined the team in 2018 and is our in-house payroll and xero guru. Victoria heads up our in-year services department which means that she is in charge of all things bookkeeping, payroll, VAT and xero related. She is never too busy to help a client in need or go the extra mile to do what’s required to help our clients achieve their goals
Greg Waller
Bookkeeper
Greg is the newest member of the Accounting Connections team. Greg joined us in 2023 to assist Victoria with our in-year services tasks such as bookkeeping and payroll. He joins us on a part time basis whilst he completes his masters degree in AI
Hazel Bevan
Office Manager
Hazel joined the team in 2022 to head up our office administration activities. Hazel’s main role within the business is to ensure that all our administration is up to date and that we have all the necessary HMRC authorisations in place, without which we wouldn’t be able to effectively provide our services to our clients. She is also responsible for our in-house bookkeeping and credit control functions to ensure that our clients are paying on time.
Awards
We are very serious about our commitment to raising the quality of small business accounting, and we have been recognised for this in both local and national business awards.
Testimonials
We think that we are great at what we do, but don’t just take our word for it.
See what our clients have to say…
What a lovely supportive team! My first year with them after bereavement & trying to cope with new tax documents but nothing phases them and made all the deadlines possible! Would highly recommend and very up to date with all the regulations and technology 👍 Thank you to Natalie, Hazel and the team for taking away unnecessary stress! ✨
I would personally recommend Accounting Connections. I have used multiple accountants in my time as a sole trader and a limited company director and they are the best team I have ever used and fairly priced. Natalie and Hazel are both excellent and respond to any email, no matter how silly, promptly and patiently. They are a local business based in Medway and I would encourage any local person to support them; but that said, they are so good I would recommend them to people out of area regardless.
A truly lovely, professional, friendly and extremely competent bunch of accountants! A pleasure to work with 🙂
Down to earth friendly personable approach from Hazel and Natalie. Really appreciated all their help. Thank you!
I can highly recommend Natalie, Hazel and the team for their super efficient and helpful service with my tax return.
I have had the pleasure of working with ACL Accountants for my business's accounts and tax return for quite a few years now and I couldn't be happier with the service they provided. From start to finish, their team exhibite professionalism, expertise, and a genuine commitment to helping with any advice for my business. The staff at ACL Accountants are incredibly knowledgeable and regular updates about tax and how ACL is moving forward. Overall, I highly recommend ACL Accountants to anyone in need of top-notch accounting services. Their expertise, professionalism, and dedication to client satisfaction truly set them apart. I will definitely continue use their services
5 STARS!!! With the business growing, we needed to change our bookkeeping and move to a company that could take care of the VAT returns, weekly bookkeeping and debt monitoring. Accounting Connections have been brilliant. I met Natalie years ago through business networking but had already had bookkeeping in place. Recently, we had a few changes and I didn't hesitate to speak to her and get started when we needed Accounting Connections' help. Their communication is fantastic. They're responsive. They always get back to us. They answer all our questions. They have gone the extra mile to help with queries. They have spent longer than they probably anticipated on set-up, handover and transfer but have been nothing but helpful! They have explained everything and given options for how to move things forward. They've moved us to Xero - which I though would be a nightmare but they've made easy. Highly recommended if you're looking for the above service! Thank you AC Team!
I am so glad that my accounting needs are looked after by ACL. They provide a consistently great service, and have helped to ensure I get the most out of my money - something which is so important as a freelancer. Cannot recommend them enough!
